The information below is what I am required to have on my website. You can read through it if you wish, but seriously, if you're not happy with your purchase just get in touch with me.
UK Returns
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. This exclusion does not apply if it is believed the goods are faulty in which case our refund policy is limited to the "best before" date on the packaging or not more than 12 months from date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Cancellation.
You can cancel or amend any part of your order before it is shipped and receive a refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us Here.
Exchanges (if applicable)
We will replace items if you are unhappy. If you need to exchange it for the same item, send us an email Here. to request a returns number and send your item to: My Thai Curry, Ivy Farm, Station Rd, Stanbridge, Leighton Buzzard LU7 9JF
Shipping
To return your product, you should mail your product to: My Thai Curry, Ivy Farm,, Station Rd, Stanbridge, Leighton Buzzard LU7 9JF
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over £25, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
International Returns.
RETURN POLICY
Last updated June 05, 2026
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or store credit. Please see below for more information on our return policy.
All returns must be postmarked within 30 thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Shipping:
International customers are responsible for return shipping costs.
To return an item, please email customer service at nitsa@mythaicurry.com to obtain an Return Merchandise Authorisation (RMA) number. After receiving an RMA number, place the item securely in its original packaging, and mail your return to the following address:
My Thai Curry
Attn: Returns
RMA #
RMA #
RMA #
United Kingdom
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your refund. Please allow at least days 7 from the receipt of your item to process your refund
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
My Thai Curry,
Ivy Farm,,
Station Rd,
Stanbridge,
Leighton Buzzard
LU7 9JF
United Kingdom
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Here
